SHIPPING
Thank you for considering our shop for your purchases. Below, you'll find detailed information about our shipping policy.
We are delighted to offer worldwide shipping through Gelato's network. To learn more about the delivery process, please visit: Getting Started with Shipping.
Shipping Prices:
Explore live shipping prices by placing an order or browsing our Product Catalog, where you can find the shipping price for each product.
Shipping Information:
Ensuring accurate shipping information is crucial for the smooth delivery of your orders. Please take note of the following:
- For shipping addresses in China, Japan, and South Korea, it's essential to enter the information in the local language due to our shipping partners' requirements. Some fields have a limited number of Latin characters allowed.
- The character limit in certain fields is imposed by shipping partners and cannot be exceeded, as it won't fit on the shipping label.
- For Brazil, additional requirements are necessary to comply with local tax regulations.
Packaging:
Drawing from our experience in shipping millions of orders globally and incorporating customer feedback, we have optimized our packaging methods. This ensures the most efficient and damage-resistant way to package our products, meeting local shipping requirements and maintaining the lowest damage rate.
Thank you for choosing to shop with us. We look forward to serving you now and in the future.